Why Supporting Vulnerable Clients Is Good Ethics and Smart Strategy

The FCA’s 2025 review delivers a clear message: whilst some financial advice firms have made commendable progress in improving outcomes for vulnerable clients, the majority still have significant work ahead. For forward-thinking financial planners, this isn’t just a compliance challenge—it’s a transformative business opportunity waiting to be seized.

Understanding Client Vulnerability: More Than Just Compliance

Vulnerability isn’t a rare exception in financial advice—it’s a possibility for any client at any time. Whether triggered by health issues, life events, reduced financial resilience, or limited capability, vulnerability fundamentally affects how clients experience financial advice and outcomes.