Help your people hit deadlines and improve productivity in your organisation by introducing them to the CAESAR mnemonic and learning contained in this amusing and contemporary training film.
Help managers unlock the talent and potential of your workers using the training in this film. Make sure you’re doing all you can to nurture future stars –
Give your staff the skills they need to deal with difficult customers. This DVD shows different techniques for handling angry and aggressive customers, and includes ways of dealing
Reduce absenteeism by introducing a simple 5-stage process. Show your people how to conduct ‘Welcome Back Meetings’ by watching a manager use the technique with three of his